In the past two months, Kuwaiti bloggers have campaigned against the policy of Internet companies in Kuwait which is enforcing a policy of limited bandwidth, highly raising prices in the past year by agreeing between each other on the same list of prices, and killing the competition in the internet market. Blogger Hornetwrote a statement which was republished by others, signed by 154 bloggers and forums’ admins and Al-Watan newspaper. This eventually triggered Kuwaiti Parliament members into questioning what Internet companies are doing without being monitored and controlled by the Ministry of Communication. The Ministry, a few days ago, has decided to force companies into lowering the prices by 15% and take off the Internet cap policy beginning next month but this has not yet fulfilled demands.
In the statement he published, blogger Hornet wrote saying:
I and other fellow Kuwaiti bloggers have decided to campaign against the Internet cap policy and since it is the era of revolutions, we decided to start an internet revolution against the internet cap policy which has been justified under what is called “fair usage”. We the bloggers totally refuse such policies that deprive a user from the freedom of using the internet in the common method used around the world. We are paying crazy prices to get an internet connection that be fairly used.
Hornet adds in another post the demands of this campaign saying:
The campaign against Internet providers will continue until our following demands are met:
1- Forming an association to monitor Internet companies and create fair laws and rules.
2- Permitting foreign companies to get into the market since the national companies proofed failure in customer service.
3- Completing the project of Fiber cables which the government has started then stopped before finishing it for unknown reasons.
Another blogger nicknamed Abu Flan republished the statement and made a final comment saying:
It is sad that we are considered one of the richest countries in the world and the government cannot provide us with internet, although we are a small nation compared to Saudi Arabia and Egypt that have excellent internet connections. Countries are developing and working on providing the internet in the roads and streets while we are retreating.
Lebanese Blogger Mark, based in Kuwait, tried explaining the internet problem in his post “The story behind the internet download caps” saying:
the problem from what I understood is that because the Ministry of Communication hasn’t upgraded their infrastructure the ISP’s can’t get more lines and bandwidth into Kuwait. At the same time the amount of internet users in Kuwait is increasing.
Two months ago a blog came out under the name “Kuwait Anti Bandwidth Cap Alliance” and in its page of Goals, are listed the following demands:
1- The illegal cap be removed.
2- A clause in contracts says “The contract an be amended at any time without prior notice.” This violates any customer’s rights and we demand its permanent removal.
3- The ISPs be fined for their illegal price fixing.
4- The ISPs be fined for hiking the prices 70%+.
5- The ISPs extend the subscription period of all its affected customers, with a period equal to that from the beginning of the cap (June 1st, 2011) till the day it’s removed, to compensate them for the lost value that they have paid for.
The campaign was not limited to blogs and in fact was more effective when it spread on twitter through the hash tag #q8cap. Twitter user @FalconFiery suggested boycotting internet companies:
@FalconFiery: Boycotting is the secret recipe that the merchant will eventually taste and give up to the fair demands
Nasser Alkhudhari (@Alkhudhari1) wrote the following tweet:
Hamad AlJudai (@hamadmj) wrote a tweet critical of Internet performance in Kuwait saying:
Written by Mona Kareem
Re-published from GlobalVoices under The Creative Commons License
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